Author Archive

Third Parties Not Created Equal

You’ve heard it a million times: 80 percent of your business comes from 20 percent of your customers. Planners can say it another way: 20 percent of hoteliers you deal with are really good at what they do. Is that about right? I believe the same goes for “third parties”: 20 percent of them are […]

read more

Widen Your Network The Old Fashioned Way

Recently, I was introduced to a woman whom I would call a networking dy-namo. Over the course of one lunch and the two weeks following our meet¬ing, she introduced me to a cadre of contacts, job opportunities and pro¬spective customers. When we met, she jotted down some notes then followed up with personal introductions via […]

read more